In short. The fastest way to delete your account is from inside the app: Profile → Delete Account. Deletion is immediate and permanent — your login and personal data are erased and cannot be recovered.
No access to the app? Email us at contact@gowee.app and we'll delete it for you.
Option 1 — Delete in the app (recommended)
If you can sign in, this is the quickest route and takes effect right away:
- Open the GoWee app and go to the Profile tab.
- Scroll to the bottom and tap Delete Account.
- Confirm on the "Delete Account?" prompt.
Your account and all associated data are then permanently deleted, and you're signed out. This action cannot be undone.
Option 2 — Request deletion by email
If you can't sign in (for example, you've lost access to your email or the app), you can ask us to delete your account for you:
- Email contact@gowee.app with the subject "Delete my account".
- Send it from the email address associated with your GoWee account, so we can verify the request.
We verify ownership and complete the deletion as soon as possible, and in any case within 30 days of a verified request. We'll confirm by email once it's done.
What gets deleted
When your account is deleted, we permanently remove:
- Your login and authentication identity (email and password / linked sign-in)
- Your profile — display name, username, and profile photo
- Your expenses, expense splits, and settlements
- Trip invite links you created
- Trips, itineraries, and other trip data owned by your account, along with your uploaded photos and videos
- Your analytics identifier and associated in-app usage records
What may be retained
To meet legal, accounting, and fraud-prevention obligations, we may keep a limited set of records for a short period after deletion — for example, transaction and tax records related to any purchases. These are the minimum required by law and are not used to identify you within the app.
Purchases. Deleting your GoWee account does not automatically cancel or refund purchases made through Apple's App Store or Google Play. Purchase and refund management is handled by the respective store under its own policies.
Shared trips. Content you contributed to a trip that other members still use (for example, a shared expense that affects the group balance) may be retained in a form that no longer identifies you, so the remaining members' records stay consistent.
Residual copies in encrypted backups are purged on a rolling basis as those backups expire.
Questions?
If you have any questions about account deletion or your data, we're happy to help.
We will do our best to respond within 30 days.
contact@gowee.app